🐾 Purrty Package FAQs

Purrty Package is a monthly subscription box filled with paw-picked toys, treats, and surprises for your cat. Each box is curated with high-quality, safe items designed to keep your kitty engaged and delighted — a party in a box delivered to your door.

Our official subscription launch date is September 15, 2025! Launch Day

1. Sign up for your Purrty Package subscription.
2. First box ships fast — your initial order ships within 24–48 hours.
3. Monthly schedule — after your first box, all future boxes ship on the 15th of each month.
4. Track it — you’ll receive a tracking email as soon as your package is on the way.

Not yet — but we’re working on it! For now, every box is hand-curated with rotating themes, high-quality toys, and treats most cats adore.

If your kitty isn’t a fan of an item, you can:

• Save it to swap with a future box, or
• Gift it to another cat parent.

If something really misses the mark, reach out — we’ll do our best to make it right.

We currently ship across the United States. International shipping is on our roadmap — stay tuned!

• $6.95 — Contiguous U.S.
• $9.95 — Alaska & Hawaii

All orders ship from Denver, Colorado.

Sales tax is currently collected on orders shipped within Colorado. Orders shipped to other states won’t include sales tax (for now).

Because boxes include treats and toys, we can’t accept returns. If something arrives damaged, missing, or incorrect, email hello@purrtypackage.com and we’ll take care of it.

No commitments! You can cancel anytime by:

• Logging into your account, or
• Emailing hello@purrtypackage.com.

We typically reply within 1–2 business days.

Absolutely! We love feedback. Send ideas to hello@purrtypackage.com or use our contact page.