Purrty Package - FAQ
What is Purrty Package?
Purrty Package is a monthly subscription box filled with curated cat toys, treats, and surprises delivered right to your doorstep. It's the easiest way to keep your kitty entertained and happy!
How do subscriptions work?
Choose your plan, sign up, and each month we'll send a new box full of goodies specially selected for your cat. You can cancel anytime - no strings attached!
When will I receive my box?
Boxes ship between the 1st and 5th of each month. Once shipped, you'll get a tracking number so you can watch your kitty's new toys arrive.
Can I customize my box?
We curate boxes based on what cats love most, so while we don't offer individual customization yet, we make sure each box is full of fun, safe, and high-quality items your cat will adore!
What if my cat doesn't like something in the box?
We carefully select items to appeal to all cats, but if your feline friend isn't a fan of something, you
can always swap it out or share with a fellow cat lover!
Do you ship internationally?
Currently, we only ship within the United States. Stay tuned - we hope to expand soon!
How do I cancel my subscription?
No problem! You can cancel anytime by logging into your account or contacting us at
hello@purrtypackage.com. We'll make it quick and easy.
Is your packaging eco-friendly?
Absolutely! We use recyclable and sustainable materials because we love cats - and the planet.
Need more help?
Feel free to reach out anytime via our Contact Page - we're happy to chat!